COMWeb Sponsoring ACAM-CEO Conference, Mindshare

COMWeb is proud to be sponsoring the 2013 ACAM-CEO experience, Mindshare. The event, held in Boston from July 31 through August 2, is an annual networking and leadership experience. Organized and managed by peer community management company proprietors and senior executives, we are excited to be a part of this proiminent event.

At COMWeb, we believe getting involved in events and conferences that impact our industry is extremely important. This helps us make sure we are up to date with industry happenings and are offering our clients the best products on the market. We find events like the Mindshare conference give us great insight into what our clients are looking for, which is our number one priority.

For more information on the event and what we will be up to next week in Boston, visit the ACAM-CEO website and follow us on Facebook, Twitter or Google+.

COMWeb offers powerful website solutions for HOAs, clubs and communities. Our easy-to-use, full-featured Content Management System is designed for communities and built for professional managers. Our solution works with your existing software to provide the most affordable, full-featured user-friendly websites available. Let COMWeb get you started today. Visit our website www.COMWebInc.net for more information or call 866-491-5397.

How Electronic Communication Can Save You Money

Statements… Mailers… Postcards… Newsletters… Invoices…

Some days it may seem like you are you running a print shop! At COMWeb we know you have plenty of communication that needs to get out to your end-users. The truth is, moving from paper to electronic communications can actually help you connect with them easier, while saving you money!

Did you know that 85% of American adults are on the Internet? This staggering number tells you one thing: you can reach 85% of your audience digitally! With COMWeb’s powerful internet solutions, we can help you save money on ink and toner by communicating with your customers online.

COMWeb’s easy-to-use websites offer simple solutions for your administrators to correspond with your end-users. Our websites make it easy to electronically send flyers, newsletters and other communication directly to their email inboxes. Let them subscribe to your newsletters and manage their accounts online. Stop paying for postage and sending them everything, let them show you what they are interested in with electronic tracking.

With COMWeb, you also have the capability to upload files and documents to be printed and sent out to the distribution list of your choice via standard US mail or “snail mail” as some people call it. The correspondence will be printed and mailed (you can even send certified mail!) to be in their mailbox within 2-4 days.

All of these resources are available using your COMWeb sites! Stop wasting time as a print shop and do what you do best. Let us show you how you can save tons of money on toner, ink, paper and postage today! Visit COMWebInc.net or call 866-491-5397.

COMWeb offers powerful website solutions for HOAs, clubs and communities. Our easy-to-use, full-featured Content Management System is designed for communities and built for professional managers. Our solution works with your existing software to provide the most affordable, full-featured user-friendly websites available. Let COMWeb get you started today. Visit our website www.COMWebInc.net for more information or call 866-491-5397.

Message Boards: The Importance of Keeping Conversations on Your Own Websites

COMWeb understands why many companies fear allowing comments from their customers on their own websites. The possibility of a person venting about an unpleasant experience where other potential customers can read it may discourage businesses from allowing open conversations on their sites. However, no matter where the person vents on the internet, it will be there to read, so why not keep some control of how the information is portrayed?

The internet has changed the way that people communicate and learn about the world around them. They research everything, read blogs and reviews, and look up companies on social media sites for additional information. So many details are available to your customers, it is important that you do everything you can to integrate social media and communication into your own website. An approach called the Homeland/Embassy Strategy details why this is critical.

A recent article on Social Media Explorer suggests adding “blogs and message boards [to your own website] in the hope that irate customers will talk to [your] company rather than gripe to the whole internet.” By controlling the arena where the conversation takes place, your company is able to respond and build “trust by willingly debating critics in public.”

You can control the arena where conversations take place on your customer’s COMWeb websites too. All of our sites have message boards incorporated as a feature. However, according to our statistics, over 60% of the COMWeb customer sites have their message boards hidden. These boards are a key element in controlling the venue where your customer’s users talk about your services to them. Whether the conversation is positive or negative, you will be aware and able to respond to your customers about their experiences. Keeping an active, responsive role will continue to increase customer satisfaction.

The article goes on to fully explain the Homeland/Embassy Strategy, which involves embedding your social media sites and their content into your website. The social media sites that your company uses are your embassies and your website is your homeland. It is important that you are actively linking traffic from your embassies (Facebook, Twitter, LinkedIn, YouTube, etc.) to your Homeland (your website). The only place you can control your customers’ experience is on your own website, so take charge of your Homeland!

COMWeb is here to help you take charge. If you are one of our customers with your message boards hidden, we encourage you to reconsider. Open up the lines of communication with your customers and increase their satisfaction!

COMWeb offers powerful website solutions for HOAs, clubs and communities. Our easy-to-use, full-featured Content Management System is designed for communities and built for professional managers. Our solution works with your existing software to provide the most affordable, full-featured user-friendly websites available. Let COMWeb get you started today. Visit our website www.COMWebInc.net for more information or call 866-491-5397.

Optimize Your Client Emails

At COMWeb, we are aware that the world around us is constantly changing. Whether it is the newest app, latest technology or fastest smartphone, it is affecting your business even when you don’t realize it. Even the way that you are emailing may need to change.

According to “The Mobile Consumer,” a study reported by Nielsen, 94% of people in the United States use a mobile phone. Of those people, 75% have used their smartphone to access their email in the past 30 days. This is critical information to recognize when you are looking to communicate with your clients because it changes the way they are seeing your traditional email marketing and communication.

According to our own analytics, COMWeb is no exception. Phones are the top devices used to open our emails at 30%, outpacing desktops and tablets. Have you checked your analytics lately? Phones are quickly becoming the top devices used in our daily lives, make sure you are staying connected in the best way.

Here are a few tips and tricks to remember when emailing your client base to optimize the display on a smartphone:

  1. Keep it simple
  2. Limit the subject line to 60 characters
  3. Add a link to your website that is easy to click
  4. Stay away from large images

COMWeb offers powerful website solutions for HOAs, clubs and communities. Our easy-to-use, full-featured Content Management System is designed for communities and built for professional managers. Our solution works with your existing software to provide the most affordable, full-featured user-friendly websites available. Let COMWeb get you started today. Visit our website www.COMWebInc.net for more information or call 866-491-5397.

CAI Conference a Success for COMWeb

photo-1At COMWeb, we love to interact with our customers! The annual CAI Conference not only makes it possible for us to network with some of our existing clients, but we are able to get to know potential customers and explain to them the COMWeb difference. This year we were proud to have a double booth at the show, which was held in sunny San Diego.

We had a great time during the conference where we mingled with wonderful people, had stimulating conversations and heard amazing feedback on our products as well as our booth. It was an interesting and exciting couple of days and we are happy to have been a part of the action as CAI celebrated their 40th anniversary.

We hope you enjoyed the show as much as we did – we are already looking forward to the 2014 conference! We will be attending the annual event in Orlando next spring and look forward to seeing you there. If you have not attended the CAI conference before, we encourage you to join us, as it is always an amazing event!

Make sure to let us know what you thought of the conference and our booth on our Facebook page, Twitter or Google+! We love to hear from you!

COMWeb offers powerful website solutions for HOAs, clubs and communities. Our easy-to-use, full-featured Content Management System is designed for communities and built for professional managers. Our solution works with your existing software to provide the most affordable, full-featured user-friendly websites available. Let COMWeb get you started today. Visit our website www.COMWebInc.net for more information or call 866-491-5397.

*Pictured: Clyde Forrest and Joe Piontek at the COMWeb booth

COMWeb New Special Feature Coming Soon

COMWeb is excited to introduce a new special feature coming soon: Postal Service Integration!

The new service will give users the ability to mail typed documents or uploaded PDFs via the postal service. This is an exciting new feature as you will be able to send out postcards, certified first class mail, invoices, newsletters and other correspondence with just a few simple clicks.

No more folding, stuffing and stamping – COMWeb is here to help. With our new postal service integration, your items will be printed, stuffed into an envelope and mailed out for you. Just choose your distribution list and, with a few simple clicks, your items will be on their way! Given that most board members are volunteers, this new feature will help to make correspondence easier and more people will be excited to get involved.

COMWeb will be rolling out this new feature automatically to all customers, just click to activate service. We are excited to have yet another aspect of our sites that makes your job easier!

COMWeb offers powerful website solutions for HOAs, clubs and communities. Our easy-to-use, full-featured Content Management System is designed for communities and built for professional managers. Our solution works with your existing software to provide the most affordable, full-featured user-friendly websites available. Let COMWeb get you started today. Visit our website www.COMWebInc.net for more information or call 866-491-5397.

COMWeb Demos: Enter to Win an iPad Mini

There is only one week left before COMWeb heads off to the Community Associations Institute (CAI) annual conference! We are so excited about our amazing new features, we are giving away an iPad Mini! Schedule a private demonstration during the conference or register for a demo online by May 15th* and be entered to win!

Sign up today and receive your first five site setups free – valued over $500! Let us show you all of our great new features and why COMWeb is your solution!

Make sure to stop by our booth, #606 at the CAI Conference April 17-20 in San Diego. We look forward to seeing you there!

COMWeb offers powerful website solutions for HOAs, clubs and communities. Our easy-to-use, full-featured Content Management System is designed for communities and built for professional managers. Our solution works with your existing software to provide the most affordable, full-featured user-friendly websites available. Let COMWeb get you started today. Visit our website www.COMWebInc.net for more information or call 866-491-5397.

*Demonstration must take place before May 30th for a chance to win the iPad Mini.

COMWeb to Reveal Exciting New Features at CAI Conference

COMWeb is thrilled to be attending the 2013 Community Associations Institute (CAI) Annual Conference & Exposition this month. We will be revealing exciting new features as well as hosting private demonstrations throughout the event.

This year’s conference is being held in sunny San Diego April 17-20 at the Hilton San Diego Bayfront. Join us to learn more about how COMWeb keeps you connected while enjoying gorgeous waterfront views of the San Diego Bay.

The annual CAI conference brings industry professionals from throughout the nation together for a week of education, discussion, networking and recognition of the latest trends. This year’s conference marks the CAI’s 40th anniversary and is sure to be the best yet. For more information on the conference and how you can join COMWeb for this amazing event, click here.

Stop by the COMWeb booth, #606, to learn more about our exciting new features! Make sure to call and schedule your private demonstration today. We look forward to seeing you in San Diego!

COMWeb offers powerful website solutions for HOAs, clubs and communities. Our easy-to-use, full-featured Content Management System is designed for communities and built for professional managers. Our solution works with your existing software to provide the most affordable, full-featured user-friendly websites available. Let COMWeb get you started today. Visit our website www.COMWebInc.net for more information or call 866-491-5397.

Property Managers: Why Charging Site Fees to Each of Your Properties May Actually Cost You More

It is a common business practice to pass on charges to your customers, BUT when the added value of the product outweighs the cost of passing it on, you may want to reconsider.

At COMWeb, we know that efficiency in business is your goal. Efficiency saves time, effort, and most importantly, money. With that being said, your property websites may be an untapped efficiency you aren’t using to their full potential. These websites aren’t just costs, they are investments. But how do you tap into that resource?

COMWeb suggests starting with subsidizing the costs of the individual websites. By including community websites as an added value, you guarantee all properties are operating efficiently and giving the end-user a consistent experience. By offering a personalized feel for the end-users as well as giving them the ability to take charge of their own information, you will see increased efficiencies in your business such as:

  • Lowered call volume
  • Less data entry error
  • The ability for customers to pay their bills online directly as opposed to written checks
  • Online service requests
  • Electronic communication abilities for announcements, etc.

By subsidizing the costs of the individual websites, you will see a return on investment per community well over the upfront monthly expenses. Not only will the sites save you time, effort and money, but you will be building a better community experience. In turn you will be creating more vibrant and communicative properties with higher customer retention and lowered complaints. Today’s customer expects ease of business, let COMWeb help you get there.

Don’t make the common industry mistake of being pennywise and dollar foolish. Give your properties the websites they need while reaping the return on investment.

COMWeb offers powerful website solutions for HOAs, clubs and communities. Our easy-to-use, full-featured Content Management System is designed for communities and built for professional managers. Our solution works with your existing software to provide the most affordable, full-featured user-friendly websites available. Let COMWeb get you started today. Visit our website www.COMWebInc.net for more information or call 866-491-5397.

COMWeb Support: We’re Here, Even Though You Won’t Need Us

COMWeb offers easy-to-use websites that incorporate an intuitive design with a beautiful look and feel. Our websites are built to be as user-friendly as possible so that your administrators can utilize all aspects, while end-users can easily navigate to the information they are looking for.

At COMWeb, we are staying one step ahead. Throughout the years, we have built a video tutorial database along with FAQ demonstrations to ensure your troubleshooting needs are covered.  We have made our sites so easy to use, your administrators should be fully competent in running your entire site after their initial tutorials.

Our goal is to eliminate your questions. We are constantly improving our designs and incorporating new aspects to our sites to make your experience more intuitive. It’s not that we don’t want you to call – you won’t need to!

Let us show you the COMWeb difference. Sign up for a free demo today and see why simplicity is key for your website management!

COMWeb offers powerful website solutions for HOAs, clubs and communities. Our easy-to-use, full-featured Content Management System is designed for communities and built for professional managers. Our solution works with your existing software to provide the most affordable, full-featured user-friendly websites available. Let COMWeb get you started today. Visit our website www.COMWebInc.net for more information or call 866-491-5397.